Virago Logistics wins Customer Service Award for the second year

by Virago Logistics

We’re beyond excited to announce that Virago Logistics has been named the National Winner in the Transport, Delivery & Relocation Services & Supplies category at the 2025 Australian Achiever Awards!

We’re excited to be the National Winner of the @australian.achiever.awards in the TRANSPORT, DELIVERY & RELOCATION SERVICES & SUPPLIES industry.
We scored an incredible 98.17%, which is a direct reflection of our dedicated client service team, who go above and beyond every day to meet the needs of our customers. 💜

The Australian Achiever Awards are based on comprehensive interviews with clients and trade references — which means this win is not only independent but built on the voices of those we serve. This feedback is invaluable, helping us continue to grow and improve as a trusted Third-Party Logistics (3PL) provider.

Here’s how we performed across eight key service values:

  • Client Needs – 100.00%

  • Care & Attention – 100.00%

  • Value for Money – 100.00%

  • Communication – 97.73%

  • Attitude – 97.78%

  • Time-Related Service – 96.00%

  • Referral/Recommendations – 95.83%

  • Overall Perception – 97.96%

One of our amazing clients had this to say:

“After reaching out to thirty providers, Virago Logistics was the only business that met our budget. They have exceeded expectations. Their accuracy, responsiveness, and willingness to accommodate after-hours or same-day requests have been remarkable. The team is passionate, friendly, and incredibly efficient. Their commitment to getting things right—every time—has been a major advantage for our business.”

This award is a huge milestone for us—and it’s all thanks to the people behind the scenes and the customers who trust us with their business every single day.

At Virago, we’re not just moving goods. We’re moving businesses forward—with purpose, precision, and heart.

Here’s to raising the bar even higher in 2025 and beyond.

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